Questions, answered
Draft text. Vedikka to review and confirm before launch.
Can I see a piece before I buy it?
Yes. Message us and we will share more photographs and a short video, or arrange a visit. Every product page shows the piece up close.
Are your diamonds and gemstones certified?
Diamond and gemstone pieces come with the certificate for the stone where one applies. Ask us about any piece and we will tell you exactly what it comes with.
How is the price of a gold piece decided?
Gold pieces are priced from the weight of gold at the day's rate, the making charge and the value of any stones. Prices shown on the site are updated regularly.
Can you make a piece to my design?
Yes. Send us a sketch, a photograph or a description through the contact page and we will share a design, a quote and a timeline before you commit.
What payment methods do you accept?
UPI, cards and net banking online. For higher-value pieces we can also arrange a bank transfer. Online payment is being connected and will be live soon.
How will my order be delivered?
Orders are packed carefully and sent insured with tracking. See the shipping policy for details.
Can I return or exchange a piece?
Please read our returns and refunds policy. Made-to-order and personalised pieces are handled differently, and we will always tell you before you order.
Do you resize or repair jewellery?
Yes. Resizing, cleaning and repairs are part of owning a Vedikka piece. Contact us and we will advise.
Still have a question? Contact us